Solved: Insert SIM card - O2 Community

my phone is constantly asking that I 'Insert SIM card' even though it has previously been working fine with said SIM. The phone hasn't been dropped or damaged and I have tried the whole turn it off and turn it off again thing (removing the SIM and checking for physical damage before re-inserting)

HELP!!!!!

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93188 Posts
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6967 Solutions

Registered: 04-01-2009

First off I would pop into your local O2 store and get a new sim card. They will arrange for your number to be transferred for you.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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Have you tried the SIM in a different phone?

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93188 Posts
609 Topics
6967 Solutions

Registered: 04-01-2009

First off I would pop into your local O2 store and get a new sim card. They will arrange for your number to be transferred for you.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

Message 3 of 4

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thank you x

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