on 28-05-2010 15:27
on 28-05-2010 18:28
Not sure but it may make a difference.
Are you sure you have the correct software version for your model of dongle?
What happens when you plug in the dongle, does Windows see it and open Connection Manager?
If you got it from O2 there is 30 days free support.
Sky Unlimited Broadband - Legacy O2 Simplicity 20 - Nexus 4 Android 5.1.1
on 01-06-2010 10:38