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Level 1: Joiner
mud19
Posts: 1
Registered: ‎09-08-2011

Courtesy Phone

When your phone is being repaired by O2, how much is the deposit for a courtesy phone?
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jonsie
Posts: 11,644
Topics: 65
Solutions: 874
Registered: ‎04-01-2009

Re: Courtesy Phone

I believe it is £25.00
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Level 2: Apprentice
daveydaveydavey
Posts: 8
Registered: ‎21-06-2011

Re: Courtesy Phone

you should never ever get charged for a courtesy phone, thats what insurance is for. you get a FREE phone to borrow and bring back on the day you get your phone back, and you pay the insurance excess on your next bill which is £25 for cost of repairing the phone.
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Level 3: Ponderer
ninzah
Posts: 260
Registered: ‎20-02-2011

Re: Courtesy Phone

you should never ever get charged for a courtesy phone, thats what insurance is for. you get a FREE phone to borrow and bring back on the day you get your phone back, and you pay the insurance excess on your next bill which is £25 for cost of repairing the phone.

It is not a charge, it is a deposit.
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Level 15: Gaining a Reputation
prking
Posts: 3,190
Registered: ‎12-01-2009

Re: Courtesy Phone

you should never ever get charged for a courtesy phone, thats what insurance is for. you get a FREE phone to borrow and bring back on the day you get your phone back, and you pay the insurance excess on your next bill which is £25 for cost of repairing the phone.

And what if its nothing to do with insurance. A warranty repair, for example, or a repair under SOGA?
No - there isn't an app for it.
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Level 1: Joiner
Nickeh
Posts: 1
Registered: ‎17-08-2011

Re: Courtesy Phone

£25, pay on the day you drop your phone in and receive a old rubbish Nokia with no WAP or camera, then wait 3 weeks for your phone to be repaired or replaced, take back the phone and get your new shiney phone and give back the old one to get your £25 back.
Done this 6 times now. So, yeah.
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jonsie
Posts: 11,644
Topics: 65
Solutions: 874
Registered: ‎04-01-2009

Re: Courtesy Phone

daveydaveydavey completely missed the OPs question for some reason and completely lost the plot :womanindifferent:
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Please use plain text.
Level 2: Apprentice
daveydaveydavey
Posts: 8
Registered: ‎21-06-2011

Re: Courtesy Phone

a warranty repair? then it doesnt cost a penny. read the contract.
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Level 1: Joiner
danhawkins96
Posts: 1
Registered: ‎20-12-2011

Re: Courtesy Phone

I have just got a courtesy phone from o2 whilst my phone undergoes warenty repairs. Yes, i had to pay £25 DEPOSIT! I will get this back when i drop the phone back off at o2.
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Level 2: Apprentice
Tattycakes
Posts: 46
Registered: ‎30-10-2011

Re: Courtesy Phone

I didn't know they offered this, it's pretty damn awesome as the company I'm with doesn't offer it!
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