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Cant send TEXT to ONE contact....

Anonymous
Not applicable

Hello everyone

 

I have a windown phone, nokia lumia 1020 

 

I am unable to send a text to one contact - They are not recieving my texts BUT I can receive theirs...

 

This problem only started last night, and it has been fine before
Could the message history be causing the problem? should i delete this?
My phone memory is more than enough though....

 

Thank you

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Accepted Solutions

Anonymous
Not applicable
As said it's pretty easy to accidentally add to the blocking list on some phones.

If your texts go to everyone else it has to be this ones persons phone as a process of elimination.

View solution in original post

Message 9 of 9
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Anonymous
Not applicable
Hi

First , Ask the other person to check any 'blocking' facility in their phone.

Edit.....

Help link

Unblock

http://www.nokia.com/gb-en/support/faq/?action=singleTopic&topic=FA142050


Edit ref broken link. 😞
Message 2 of 9
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MI5
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Registered:
Many phones have block or black lists and it can be easy to accidentally add numbers to them. Samsung for example have two lists, one is under the phone app settings menu and the other in the text app menu.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 9
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Anonymous
Not applicable
Sorry to answer your question ; Your phone history wouldn't have a bearing in this IMO.

Are you sending normal texts or ones with smilies / emoticons / pictures in them ?
Message 4 of 9
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MI5
Level 94: Supreme
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Registered:
Wouldn't make any difference bob, if an mms was failing they would still get a text directing then to view it online.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 9
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Anonymous
Not applicable
Ok.

Message 6 of 9
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MI5
Level 94: Supreme
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Registered:
No worries, happy to help slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 9
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Anonymous
Not applicable
Hmm but why would it happen suddenly...becuase we were talking and then next minute....the texts wouldnt go through....

I dont want to delete the message hx either, i will lose it all..
Message 8 of 9
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Anonymous
Not applicable
As said it's pretty easy to accidentally add to the blocking list on some phones.

If your texts go to everyone else it has to be this ones persons phone as a process of elimination.
Message 9 of 9
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