on 23-04-2015 14:52
on 23-04-2015 14:52
Hopeless! I have tried evrything - new service books, updating email preferences and still this useless situation prevails whereby I cannot connect to BIS via wifi when abroad without paying for a connection to data roaming.
I have to say the Gurus were not much help - their only suggestion was to ensure that I had updated to the correct time zone.
I can't wait for this contract to end and hopefully say goodbye to O2 after over 10 years - along with the abysmal reception here in Wharfedale my experience has not been a happy one.
Things definitely took a downward turn when Telefonica took over - clear cost reductions in the Customer Service section...but then again, you only have to go to Spain where Telefonica are the major player to see how backward they are!
I really am so fed up with this lot!
on 04-05-2015 15:54
on 04-05-2015 15:54
@Anonymous wrote:Many thanks for your interest and advice - bye, bye Blackberry when this contract expires in a couple of months. Such a shame what has become of a once brand leader!
Indeed it was once the phone to have....old hat now. Sad