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4g speeds being very poor?

Anonymous
Not applicable

Hi, 

 

Unsure if anyone can really help but i have recently taken a new contract on 4g services with the Nokia 1020 and i must admit i thought there would be a decent speed boost over 3g but in all honesty after testing the service i must admit i am disappointed. 

 

In all speedtests i never appear to go above 2.2Mb down and 900Mb up with a 65m ping time. 

However on one of my older contracts with Three on it's 3g service i appear to be seeing 14/20Mb down and 2.5Mb up with a 40ms ping in the same areas.

 

I am not currently finding o2 4g services anything to get excited over 😕

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Anonymous
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Completely aggree 02's 4g is rubbish I see very little difference I cannot walk to my local and stream ipayer without it cutting out.

 

Spoke with 02 techical support and they said that even if my phone showed a 4g connect it may well be the same speed as 3g the best speeds I've seen were 40mb not in my area but I'm lucky if I get 8mb most of the time.

 

http://www.gizmodo.co.uk/2013/08/has-o2-bitten-off-more-than-it-can-chew-with-4g-in-the-uk/

 

 

 

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MI5
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Your link is dated 1 Aug 2013 so a little irrelevant perhaps....?
Regardless 8mbps is plenty fast enough for streaming so if you are buffering on those speeds something else is wrong somewhere?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Anonymous
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8mb if I am luck mostly 4mb at least I only have 2 months left on my contract.

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MI5
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Ah, OK - Still 4mb OK for streaming too, in fact anything over 1mbps will work fine......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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it's a 4g service I could 16mb on 3g 1mb on 4g is rubbish


 

 

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MI5
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I agree, the speeds are rubbish for 4g, but I was just saying it shouldn't stop you streaming though.......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 16 of 16
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