Problem with PMs on Mobile Version of O2 Community

Anonymous · ‎21-12-2014

I never know where to post my messages so I opt for Off Topic most times.

On my Samsung Galaxy S4 when I view O2 Community there is a small icon about half way down the screen on the right hand side that looks like the head and shoulders of a man. I think this is meant to be a link to PMs but when I click on it the result seems to be just a list of recently posted messages. Does the PM feature not work on mobile phones?

Anonymous · ‎21-12-2014

You can touch on that and then touch inbox.

If you have a new PM their will be an indicator saying so next to it.

Anonymous · ‎21-12-2014

@Anonymous wrote:
You can touch on that and then touch inbox.

If you have a new PM their will be an indicator saying so next to it.

@Anonymous Thanks for prompt reply. There is no inbox to touch. Are you telling me that it only works if there is in fact a NEW PM to read?

CORRECTION - my apologies @Anonymous The tabs I was presented with were Posts and More (and I assumed the More meant more Posts - but now that I have touched it wahoooooooo! it did present a sub-menu of Inbox, Outbox, Settings and a few others. Silly me for not exploring properly. Age really is beginning to tell. Many, many thanks again for your kind help.

MI5 · ‎21-12-2014

I always use desktop view as mobile view is very limited.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎21-12-2014

@MI5 wrote:
I always use desktop view as mobile view is very limited.

Yes two choices. By default it always goes to mobile view. I click on 'Full' view and that brings up everything as seen on laptop....

Veritas Numquam Perit

Anonymous · ‎21-12-2014

@MI5 wrote:
I always use desktop view as mobile view is very limited.

That is my usual practice too @MI5 - but as you will see in my corrected posting I have now discovered, under Uncle BoB's expert tuition, how to use the mobile version properly!!!! What would I do with you guys?

You two should be appointed honorary MODS!!!

MI5 · ‎21-12-2014

I'm not sure I actually desire that accolade Gerry, but happy that you're sorted, for now at least

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎21-12-2014

@Cleoriff wrote:
@MI5 wrote:
I always use desktop view as mobile view is very limited.
Yes two choices. By default it always goes to mobile view. I click on 'Full' view and that brings up everything as seen on laptop....

Oops! I am having a bad day. I totally misread MI5's post. I meant that I usually use my PC if I want to read or wrote PMs. I never use Full View on Mobile phone. That defeats the purpose in my estimation.

Thanks for helping clarify the situation for me @Cleoriff Very happy to add you to my "What would I do without you guys?"

Anonymous · ‎21-12-2014

No worries buddy. 😄

Anonymous · ‎21-12-2014

On the Note 3 mobile version if there is a pm it shows underneath the little head you refer to "1 unread message" (where 1 is the number of messages that you have in PM). Click on this and it takes you to your inbox.