cancel
Showing results for 
Search instead for 
Did you mean: 

Guru'ds?

Anonymous
Not applicable

I have waiting for an on-line Guru for 35 minutes?  What is going on?

 

Message 1 of 7
1,951 Views
6 REPLIES 6

MI5
Level 94: Supreme
  • 143423 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Probably busy.
Have you tried calling or try us, we might be able to help?
http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 7
1,947 Views

Anonymous
Not applicable

They're a waste of time today it appears!

Message 3 of 7
1,945 Views

Anonymous
Not applicable

Thank you MI5, I have to go out now so will try later.  The Guru's have usually been so good.... dissapointing

Message 4 of 7
1,939 Views

MI5
Level 94: Supreme
  • 143423 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Some would say everyday.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 7
1,942 Views

Bambino
Level 84: Resplendent
  • 22942 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

Call waiting times have been overly long for some time now. Either volume of calls, or staff shortages, or staff cutbacks, or all three.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 6 of 7
1,936 Views

jonsie
Level 94: Supreme
  • 92916 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Weekends are very probably the worst of times to call. Anything we can help with?

Message 7 of 7
1,926 Views