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Level 1: Joiner
Mattchu1985
Posts: 2
Registered: ‎06-02-2013
Accepted Solution

Wrong pin - Card deactivated

 Hi, I have a physical card and got the pin confused with my normal bank card and input it wrong three times. Causing me card to be deactivated, is there any way to reactivate it because through the iPhone app it causes an error. Or do I have to reorder a card?

 

Regards Matt

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jonsie
Posts: 16,586
Topics: 137
Solutions: 1,685
Registered: ‎04-01-2009

Re: Wrong pin - Card deactivated

Call 10202 at 9.00am and they will reset it for you. It's a free call.

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Level 1: Joiner
Mattchu1985
Posts: 2
Registered: ‎06-02-2013

Re: Wrong pin - Card deactivated

Ok, thanks for your help
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