I ordered a phone from here on contract I payed my upfront payment which has left my bank already and I have no email saying it’s confirmed or pending. What should I do
Is anyone else still having issues with a missing voucher code? I bought the S23 256 GB base model back on 30/09/23 with the earphones being the final deciding factor. I've contacted O2 3-4 times through their phone line for them to say I should wait...
How does the text code work? I have sent the text a few times, OPEN followed by my employer name to 61202 but I have not received any information back. Does it take a while for it to come through?
I was required to take out a £6 monthly SIM only contract with O2 when I renewed my Virgin home broadband package last year. The SIM has never been activated. The 12 month contract has ended and I’d like to end it - but so far as I can see the proces...
My current sim card is 4G, I now need a 5G sim but actually getting in touch with o2 is f***i*g impossible, the app chat is crap, and speaking to a person - no chance. Is there a provider that actually speaks to customers?
From what I've read o2 Travel does include Indonesia (Not the Inclusive bolt-on that I already have) but the advisor I just spoke to on the phone says it isn't. Can someone please confirm which information is right for me? Many thanks Maz
Anyone know how to speak to someone to make a complaint? I've made 2 phone calls already this week to have o2 Travel Bolt on added to my account without success (despite getting text messages to say it would be added). When I questioned some of the i...
