Solved: Re: lost phone

Anonymous · ‎22-10-2016

I have misplaced my phone what can I do I have tried to use chat to speak to someone after sitting here 25 minutes i gave up

Cleoriff · ‎22-10-2016

@Anonymous wrote:
I have misplaced my phone what can I do I have tried to use chat to speak to someone after sitting here 25 minutes i gave up

Hi @Anonymous You need to follow the info in this link ...dont use live chat...borrow a phone or use a landline to call the numbers listed. Stay on the line...they will answer it's a 24 hr line

http://www.o2.co.uk/help/phones-sims-and-devices/lost-or-stolen-device

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎22-10-2016

@Anonymous wrote:
I have misplaced my phone what can I do I have tried to use chat to speak to someone after sitting here 25 minutes i gave up

Hi @Anonymous You need to follow the info in this link ...dont use live chat...borrow a phone or use a landline to call the numbers listed. Stay on the line...they will answer it's a 24 hr line

http://www.o2.co.uk/help/phones-sims-and-devices/lost-or-stolen-device

Veritas Numquam Perit

Cleoriff · ‎22-10-2016

Just to add...if you have insurance then ring them...and also report the loss to the police...

Veritas Numquam Perit

MI5 · ‎22-10-2016

Have you checked in the fridge?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎23-10-2016

Misplaced rather than lost?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

lost phone

Bereavement Change of Name on Account Process

Laptop fault?

Being charged for an account that i didnt ask for

Arrears

inflation