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Level 1: Joiner
jwh381
Posts: 3
Registered: ‎15-11-2008

Where do i find out my account number???

New to the site, and im trying to upgrade online but i am being asked to confirm my account number which i dont have, and never had.

Searched 'My o2' and still cant find it. Any help will be greatly appreciated.

Cheers
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Level 2: Apprentice
miffs
Posts: 45
Registered: ‎08-11-2008

Where do i find out my account number???

hi, is it may,be your mobby number,

as when i sign in it asks user name and password .

but cant see anything anywhere asking me for account number. :smileymad:
:smileysurprised:nly god can judge me:
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Level 2: Apprentice
nghtyvbz
Posts: 23
Registered: ‎16-11-2008

Re: Where do i find out my account number???

New to the site, and im trying to upgrade online but i am being asked to confirm my account number which i dont have, and never had.
Searched 'My o2' and still cant find it. Any help will be greatly appreciated.
Cheers


May be your mobile number, though I would recommend check your bill/invoice if you have any, or contact O2 customer care. They are there to help.
-nghtyvbz
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Level 3: Ponderer
derek199
Posts: 272
Registered: ‎02-11-2008

Where do i find out my account number???

Good question, I don't know the answer, why not call O2 on 0800 230 0202 and ask them, and then post the answer here for everyone to see :smileyhappy:
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Level 4: Observant
ashproctor
Posts: 464
Registered: ‎26-03-2008

Where do i find out my account number???

As far as i' aware, only mobile phone contracts have account numbers, I certainly can't seem to find one in the broadband area anyway.

If your looking for your mobile account number, it can be found in My O2. Simply log in to the main O2 website, click the "View My O2" link and it should appear on that page above your mobile number and name.

Hope this helps :smileyhappy:
- Apple iPhone 4 32gb Black on Three
- O2 Home Broadband Standard (LLU)
- O2 Home Phone Anytime
Broadband Helper
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Level 1: Joiner
jwh381
Posts: 3
Registered: ‎15-11-2008

Where do i find out my account number???

Thanks very much for the replies people, i appreciate it.

However, when i go to 'View My Bill' in Myo2, nothing happens?!

I believe i will be able to obtain my account number from my online bill but i cant seem to access it. And i dont get a paper copy of my bill so im pretty much snookered for upgrading online!

I will try to upgrade online again, and when asked for my account number i will use my mobile number and see if that works.

If not, i guess i will have to phone customer care!

Will keep you posted!
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Level 2: Apprentice
dodgy
Posts: 95
Registered: ‎09-11-2007

Where do i find out my account number???

This is the BROADBAND forum
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Level 1: Joiner
jwh381
Posts: 3
Registered: ‎15-11-2008

Where do i find out my account number???

Just tried again using my mobile number but still no joy!!

Any other suggestions?
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Level 1: Joiner
Markb03
Posts: 3
Registered: ‎26-06-2008

Where do i find out my account number???

Just tried again using my mobile number but still no joy!!
Any other suggestions?


Ring O2
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