Home Broadband & Home Phone

[nomad_sammy]

Hi all,
Has anyone any idea what could be the cause of web pages not loading until they've been refreshed a few times? This started happening all of a sudden about 3 weeks ago and its driving us mad!
We've got the wireless box IV with 3 PC's and 2 mobiles all connected wirelessly and this problem affects all these devices. The router is plugged into the master socket. A hard reset of the router seems to fix the problem but only for an hour or so. I've tried changing DNS servers but that hasn't solved it. We're on O2 Home Broadband Premium package (just in case that makes a difference).
If anyone has any suggestions, I'd appreciate it. Really don't want to have to call O2 and have to go testing all the things that I know it isn't
Cheers
Sammy

[nomad_sammy]

Router stats:-
Uptime: 0 days, 0:33:27
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) : 1,187 / 5,730
Data Transferred (Sent/Received) : 15.98 / 102.74
Output Power (Up/Down) : 12.4 / 18.6
Line Attenuation (Up/Down) : 29.3 / 51.5
SN Margin (Up/Down) : 6.2 / 5.7
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / BDCM
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 0 / 0
FEC Errors (Up/Down): 1,424 / 1,424
CRC Errors (Up/Down): 0 / 49
HEC Errors (Up/Down): 0 / 21

[buseng12 Level 6: Acolyte]

This has been brought up many times on this forum. I had the exact same problem myself a while back & tried umpteen different things including like yourself, changing dns servers. This was also a WB 1V. It was only when the WB 1V failed (could not get the interface to load) & I dug out my old Netgear router that the problem went away, pages load first time quickly & have had no issues since. In a nutshell I would say it is the WB 1V causing the problem. If you have another router, give it a try & see if it solves the problem. I would say that it will.

[nomad_sammy]

Thanks for the reply
Yeah I did find a few posts reporting the same problem but couldn't find a solution! I think I've still got the old Wireless Box II and a Linksys router kicking around so I'll dig them out and give it a try tomorrow. Be interesting to see if it is the IV box causing the problems.
Cheers for that.

[buseng12 Level 6: Acolyte]

More here on my version of the problem.
viewtopic.php?f=14&t=71197&start=0
Particularly the 3rd post from the bottom.

[Chris1207]

Have you tried simply changing the wireless channel ? It's probably sitting on the default, like everyone else around you... try 1, 6, 8, 11 or 13.
HTH.

[nomad_sammy]

Yep, already tried changing channel, that was one of the first things I did...still no difference.
Thank you for the suggestion tho

[Chris1207]

Hmmm... there's not a lot of erroring, so seems unusual. Anyone on the network running bit-torrent or other file-sharing applications, and left it logged in and uploading ? You don't have a huge upsteam, so if that gets swamped, it'll affect downstream too.
Also, you mentioned you tried a hard reset of the router, was that just pushing reset ? Try: push reset button in, hold for 15-20 seconds, or until Power light goed Red, then Amber, then let go. Takes about 2-3 minutes to complete the cycle.
Could be a dodgy router though, call O2 and ask them for a replacement if all else fails.

[nomad_sammy]

Yes its a hard reset of the router as you described that I'm having to do a few times every day or choosing the Reset option from the router interface. Both ways solve the problem for a short while then it rears its ugly head again. No torrent apps running. Seems really strange that it just happened suddenly and on all our devices and that other people seem to have reported similar problems.
I'm gonna change the router to see if that's what is causing the problem then I'll ring O2 if it is (been too tired to do it tonight!).
Not looking forward to that conversation tbh
As for the router stats, they were taken not long after I'd done a hard reset so prob not showing much.
I'll update this post with the outcome

[queentutti]

I am having the exact same problem. Any solutions yet?