on 22-06-2010 11:20
on 22-06-2010 11:58
on 22-06-2010 12:07
on 22-06-2010 12:11
It is good to see this confirmation at last.
The limit may be a bit low, but folk will know where they stand.
on 22-06-2010 12:27
on 22-06-2010 16:07
on 22-06-2010 17:19
Because of this, and the fact that we want to be open and honest, we are changing our package and setting a fair usage policy at 40GB. This is over 10 times an average customer’s usage and for 90% of all Access customers it will mean no change to how they use the service. It will, however, mean a better experience for all as very high users will be reducing their usage. For customers who go over the 40GB limit, we will contact them and discuss ways to moderate their use.
on 22-06-2010 17:24
It would be better just to slow your connection down if you go over rather than cut you off... cutting people off is bad business practice and will get o2 a bad reputation.... If they don't already have one from this latest fiasco with access. O2 also need to add a way of monitoring your usage now they have introduced a cap on the access product.
on 22-06-2010 17:35
those that download a lot are often doing out of peak as it's impossible during peak.
on 22-06-2010 20:53