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icebbq
Posts: 3
Registered: ‎09-02-2011

09-02-2011 Is Mobile Network down today?

[ Edited ]
I am a O2 pay monthly user, living in London. I have been trying to connect to mobile network through my HTC Desire this morning on the train and all I got is a message saying "Connection Failed due to incorrect APN setting". I haven't changed any settings since my last successful use (last night), so I suspect that it's the O2's problem.
Anyway I tried following methods, however none of them solved the issue:
1. Reboot my phone
2. Sent "ACTIVE" to 2020, I got a message back saying "unable to deal with my request for setting"
3. Followed http://mobilereviews.o2.co.uk/devices/d ... =651&tab=8 and re-configured my APN. Still same error message.
Has anyone else got the same issue since this morning?
Cheers,
DZ
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DaveC
Posts: 1,860
Topics: 23
Kudos: 80
Solutions: 24
Registered: ‎14-08-2008

Re: 09-02-2011 Is Mobile Network down today?

Some problems for contract users it seems. I've had a tweet about them

Some pay monthly customers are having problems accessing data. We’re fixing it now. More at http://status.o2.co.uk/
To contact O2 click "Contact us" at the bottom of any O2 page, and click the service you need, or wait for "Live Chat" to appear.

Mobile since 1993
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adamtemp64
Posts: 10,344
Topics: 131
Kudos: 539
Solutions: 506
Registered: ‎13-08-2008

Re: 09-02-2011 Is Mobile Network down today?

shame the twitter was not done earlier.

Some pay monthly customers are having problems accessing data. We’re fixing it now. More at http://status.o2.co.uk/
CoTweet • 09/02/2011 11:00
fault at 07.15 am fix due 11.45
To the op the live status checker above is a good starting point (as long as you can get online)
2 iPhone 4s 16gb 1 iPhone 4 16gb on a business contract
iPad 3 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (2g only)

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Level 1: Joiner
icebbq
Posts: 3
Registered: ‎09-02-2011

Re: 09-02-2011 Is Mobile Network down today?

Thanks for the clarification.
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eeanneli
Posts: 2
Registered: ‎17-06-2010

Re: 09-02-2011 Is Mobile Network down today?

Hey if your try switching it to the mobile internet apn instead of wap settings that worked for me
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Level 1: Joiner
icebbq
Posts: 3
Registered: ‎09-02-2011

Re: 09-02-2011 Is Mobile Network down today?

The mobile network is working now. Cheers.
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Level 1: Joiner
JSullivan
Posts: 2
Registered: ‎09-02-2012

Re: 09-02-2011 Is Mobile Network down today?

Still no phone network at all in the Salisbury area :smileysad: Been dead all day
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adamtemp64
Posts: 10,344
Topics: 131
Kudos: 539
Solutions: 506
Registered: ‎13-08-2008

Re: 09-02-2011 Is Mobile Network down today?

Still no phone network at all in the Salisbury area :smileysad: Been dead all day

that was last year
check http://status.o2.co.uk
2 iPhone 4s 16gb 1 iPhone 4 16gb on a business contract
iPad 3 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (2g only)

Useful iPhone links

iphone 4s speedtest
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JSullivan
Posts: 2
Registered: ‎09-02-2012

Re: 09-02-2011 Is Mobile Network down today?

D'oh, didn't spot the year, thanks :smileyhappy:
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perksie
Posts: 18,417
Topics: 121
Solutions: 802
Registered: ‎29-07-2008

Re: 09-02-2011 Is Mobile Network down today?

D'oh, didn't spot the year, thanks :smileyhappy:

This is the broadband forum too!
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Legacy Sky Standard Broadband - Legacy O2 Simplicity 20 - O2 Wallet - Nexus 4 Jelly bean
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