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using monthy contract iphone in the channel islands

Anonymous
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Hi all

 

From tomorrow afternoon I will be in the channel islands and understand there is no 02 coverage there so my allowances will not be taken into account and will only be used again when I return to UK (is that correct?).  I already have 02 travel setting on my phone so will activate when I get there (is that correct?) and understand there is a 50p initial connection fee after which i can talk free for 60 mins.  Is that 60 mins in total whilst in the channel islands or 60 mins per day??  What happens after the 60 mins are used up?  I also understand that I will be charged £1.99 per day if data is used - how much data is permitted?  I seem to have some of the picuture but not all of it - so frustrating.  Ooh what about texts?  Any advice would be appreciated.

 

Thank you the very helpful 02 community.

 

Karen

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Anonymous
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Thank you for that. Things are clearer now.

Karen
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Anonymous
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Thanks for that. Very helpful to me.

Karen
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jonsie
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Anonymous
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Thank you for your response. Good advice. Very helpful.

Karen
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Anonymous
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Your welcome have a nice trip slight_smile
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MI5
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Have fun and relax slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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Incidently, if you are going via ferry by any chance, best not to connect to the ship's network wink

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MI5
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Good point jonsie.
Ships network costs can be frightening !!!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
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This is a new post to an old dialogue but is up to date information. Yesterday I managed to establish via an on line chat that the Channel Islands are included in the new EU directive regarding roaming charges. Today I received a text telling me there is a £1.66 daily charge. By phoning o2, I confirm that fortunately yesterday's information is correct, there is no charge and use of any service comes out of our bundles. The lady said she would act on why I received the email and tag my account so I don't get charged. This ends my public service broadcast.

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adamtemp64
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are you payg or pay monthly ? @Anonymous payg are excluded and still incour o2 travel charges

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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