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online help?

Anonymous
Not applicable

what the hell is going on?

ive been cut off for no reason and can i get intouch with o2 online? NO

customer service is a joke

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MI5
Level 94: Supreme
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Registered:
Use the landline number from here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
Use the landline number from here http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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jonsie
Level 94: Supreme
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Registered:

I'm not making excuses for them and customer service definitely isn't what it was but they are very busy at the moment with the iphone launch (lack of) and the Note7 fiasco. No excuse for being cut off though.

Message 3 of 6
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Anonymous
Not applicable
i dont have a phone or id have called....
Message 4 of 6
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MI5
Level 94: Supreme
  • 143403 Posts
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  • 27489 Solutions
Registered:
Borrow one or use a call box?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 6
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jonsie
Level 94: Supreme
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Registered:

Try using the complaints link in the above contact page. The live chat may be better from there or use the mobile chat link. 

http://www.o2.co.uk/mobile/chatnow

Message 6 of 6
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