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Level 1: Joiner
vandumme
Posts: 1
Registered: ‎20-04-2011

o2 signal issues

i live in a huge big city with masts everywhere, and have always had issues on both 2g and 3g, well 3g is very patchy here, without the normal excuses can o2 tell me if there will ever be an end to the problem, since they are a huge network and "o2 is thinking of you" thing maybe something can be done, maybe everything everywhere nicked more spectrum than allowed lol
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adamtemp64
Posts: 12,978
Topics: 210
Kudos: 886
Solutions: 967
Registered: ‎13-08-2008

Re: o2 signal issues

Long wait for official input as these forums are just us customers.
But o2 spend £1.25 million on network improvment each day
2 iPhone 5s 32gb on 4g 8gb tariff 1 iPhone 4s 16gb sim only on business contract
iPad 3 wifi-3g 64gb
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (still 2g only and it is 2014)
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Level 2: Apprentice
Tonyb1968
Posts: 169
Registered: ‎09-12-2009

Re: o2 signal issues

i live in a huge big city with masts everywhere, and have always had issues on both 2g and 3g, well 3g is very patchy here, without the normal excuses can o2 tell me if there will ever be an end to the problem, since they are a huge network and "o2 is thinking of you" thing maybe something can be done, maybe everything everywhere nicked more spectrum than allowed lol

3G is a problem for everyone, the more people that use it the smaller the footprint of the cell (it shrinks with useage), 2G should be much better for calls, though if you are having problems then its always a good idea to reboot the handset, it can give you a better signal straight away :smileywink:
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Level 2: Apprentice
ginnertony
Posts: 11
Registered: ‎22-04-2011

Re: o2 signal issues

my problem is in my house. i get a reasable signal out side but in the house its total rubbish. none or very little signal. but aparently its not o2s problem as the signal to the outside of the house is ok. but 3network and vodaphone network work find :smileysad: when paying a contract. and having to buy a wifi router just to be able to use it properly is a bit rubbish. does any one else have this kind of problem ??
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Level 2: Apprentice
Tonyb1968
Posts: 169
Registered: ‎09-12-2009

Re: o2 signal issues

my problem is in my house. i get a reasable signal out side but in the house its total rubbish. none or very little signal. but aparently its not o2s problem as the signal to the outside of the house is ok. but 3network and vodaphone network work fine :smileysad: when paying a contract. and having to buy a wifi router just to be able to use it properly is a bit rubbish. does any one else have this kind of problem ??

The issue you have is called attenuation, radio signals find it quite hard to penetrate buildings, the higher the frequency the worse it is for penetration and the further you are from the cell the weaker the signal, the chances are your quite far from an O2 mast but you get the good reception outside, the voda/3 masts may be closer so the signal has not degraded as much over the shorter distance so those dont suffer from as much attenuation due to a stronger signal.
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Level 2: Apprentice
ginnertony
Posts: 11
Registered: ‎22-04-2011

Re: o2 signal issues

acording to the internet and the searches I have done o2 masts are closer than the others. but its a shame but as i use my phone for work purpose the company want me to change networks. as not receiving emails and lac of internet is not much use to them or me.
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Level 2: Apprentice
Tom59
Posts: 9
Registered: ‎10-06-2010

Re: o2 signal issues

I have an iPhone 4 and in Canterbury, will sometimes get a 3G signal in the street. More often than not, I have a GPRS signal which unfortunately does not allow you to use internet, e.mail or apps.
I also have problems with voice calls. People are telling me quite often that they ring me, but the call goes straight to voicemail. I went into an O2 shop and asked about it, the best that they could offer was to increase the length of ringtone, which did nothing.
The voice clarity is verty suspect as well, in fact, if I use speaker phone, the other party complain that I am breaking up.
The O2 coverage map shows excellent indoor and outdoor coverage for this area. I have tried talking to Customer Services. You get asked to reset your phone, then take the sim card out and wipe it.
I am going to get a sim card from 3 to see if it improves. If it does it will be bye bye O2.
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Level 2: Apprentice
antr3ascy
Posts: 10
Registered: ‎14-03-2010

Re: o2 signal issues

Honestly this is becoming ridiculous. For the last 6 months i rarely got phone calls and texts inside my house (i live in covent garden, how more centrally can i be?) but as soon as i text myself?? or go outside tata! i have signal. I am currently on an iphone 4 but i have tried several phones and i am not the only one with this problem. my flatmate as well.. Hope O2 do something soon because it's becoming really annoying :smileymad:
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Level 2: Apprentice
Tom59
Posts: 9
Registered: ‎10-06-2010

Re: o2 signal issues

I don't know what happened, but this weekend, for the first time ever, I got a 3G signal IN MY HOUSE.
It lasted for about 18 hours, then reverted back to the normal GPRS.
Come on O2, you have now proved that you can do it, so all you have to do is keep it up.
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RyanLupin
Posts: 197
Topics: 6
Kudos: 3
Blog Posts: 0
Ideas: 0
Solutions: 1
Registered: ‎15-11-2010

Re: o2 signal issues

I have an iPhone 4 and in Canterbury, will sometimes get a 3G signal in the street.

The signal in Canterbury is SHOCKINGLY bad!!!! At the present, Canterbury is the only city that exists in Kent and you can't even get a reliable signal! :mansurprised:
I bought a cheap Sony Ericsson G502 recently, stuck a Three SIM in there and use that to remain permanently logged into Skype over their network. My signal remains solid regardless of what part of the county I'm visiting.
So basically, my cheap £10 Three phone is more reliable than my £40 a month Smartphone on O2.
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