on 08-06-2010 19:40
on 08-06-2010 19:47
on 08-06-2010 19:59
Sorry you've had a tough time of it! In contrast, I smashed my iphone on friday (an old Iphone 3g) and Im just waiting for the replacement today to come to my office. They gave me the 3gs as a replacement...So its not all bad. Im SURE it depends on the person you get. My lady was LOVELY and couldnt do enough to help.
I suppose it was helped by the fact that i was slightly drunk and was flirting aswell!!
on 08-06-2010 20:53
on 10-06-2010 12:11
got a suprise email from o2 insurace saying my phone will be delivered this fri
going to call them up and see what 1 they are sending out
on 10-06-2010 19:21
on 10-06-2010 20:11
on 10-06-2010 21:09
no way iv been paying for insurance 15 munths so if i did damage my phone i get a new !!! this is what you pay it for NEW PHONE!!! thay are just takeing the piss out of us all takeing the cash we pay for the insurance
just spoken to ace insurance(the underwriter) also o2 customer insurace
first off ace has said tough thats ya replacement its upto u what u do now (washing our hands with ya), thank you for that
and then o2 insurance again all they said its out of our hands its upto ace
then i went on about its on your website that its new replacement and how much i`ve been dragged from a to b and back so manytimes, and now your saying accept the recon for now and then take it up , hahaha no chance thats me accepting a recon and case will be closed off
so now they said all you can do now is write an official letter in reg post and see what they say
telling them how much i`ve been messed about
or if o2 are reading this how about canceling contract on both sides so i can go elsewhere
you`ve all been warned recons are getting sent out now , i didnt accept it , would and are you ????