o2 SUX

[Anonymous]

CHARGING US FOR OUR OWN INFORMATION, WILL PASS IT TO MI6/NSA WITHOUT A WHIM OR SELL IT TO THIRD PARTIES BUT ASK FOR THE INFOR ON "1 DAY, NO 1 CALL " AND THEY WANT TO CHARGE £10, WELL I AINT GOT £10, DESPERATELY NEEDED HELP AND GOT FOBBED OFF

[Cleoriff]

Hi @Anonymous not sure why you are posting in the Ideas section. I will ask our Head of Community to put your post in the correct section...

[Cleoriff]

By the way if you are looking for a SAR (Subject Access Request) this is the info you need http://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-you

[MI5]

I don't think Mi6 or the NSA are really on the list you know.

[adamtemp64]

The info given by @Cleoriff is correct all companies charge for this service 

[viridis]

@MI5
Can you quickly confirm.. You don't have this users info, and have never requested it from O2.

[adamtemp64]

@Anonymous as we are all customers here if you explain the issue you are trying to resolve somebody may be able to point you in the right direction 

[Anonymous]

If you want a SAR then you will have to pay the £10 fee. Or try calling CS & speak to an adviser about your issue 

[MI5]

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@viridis wrote:
@MI5
Can you quickly confirm.. You don't have this users info, and have never requested it from O2.

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No, but I have yours

[Cleoriff]

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@MI5 wrote:

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@viridis wrote:
@MI5
Can you quickly confirm.. You don't have this users info, and have never requested it from O2.

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No, but I have yours

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Oh we all have his....