on 29-01-2015 18:08
on 29-01-2015 18:08
on 29-01-2015 18:14
on 29-01-2015 18:26
on 29-01-2015 19:35
on 29-01-2015 19:35
on 30-01-2015 12:27
In my recent experience the online signal status checker is a waste of space. We have had no signal in LS29 for a week (on 4G & 3 G) - after the usual cascade through customers services I arrived at the "Network Team" who told me what I already knew - we have no service! Curiously this fault doesnt appear on the table routine maintenance or unexpected faults. They couldn't tell me what the nature of the fault was, or when it would be fixed, nor could they tell me if an engineer was booked to sort it out and they certainly couldnt tell me if I would be compensated for lack of service that I am paying £38 / month for ! No wonder they are being taken over by 3 if this is the level of customer service they dish out !