Fed up with O2 today. Had 5 calls this morning trying to get me to upgrade to the iphone 6.
All of them stating that if I completed the link online within the next 72 hours then I was GUARANTEED Friday delivery as they had stock put aside for such upgrades! I asked this at least 5 times to each sales person and they all replied YES!
I have been trying to complete my order online since 12pm and could never get through due to the volume of people on the site I suppose. I have just been put through to three different departments on chat trying to complete my order only to be told that I have now been pushed back to 4 weeks from the 19th.
Did anyone else get phone calls like that this morning? I just think it's bad service and misleading when they are blatantly promising things that they can't deliver.
I've been with O2 years now and I think I'd rather cancel and take my chances in the queues on Friday...
