on 29-07-2014 12:52
on 29-07-2014 12:52
im paying for a phone that has no service most of the time since feb 2013 ,still terrible service but 02 says its fine,even changed sims but no use,feel ripped off.....im in lockerbie area anybody else getting this terrible service...02 used to be great until i moved here....time to part company after 6 years with 02.....
on 29-07-2014 13:07
on 29-07-2014 13:07
More and more reports comimg these days about O2 connection issues from all over the country. If your local masts are showing as ok and others in your area are having no problems on O2 it may be worth getting the phone checked out by Apple.
Otherwise, as you say, try some other networks for coverage by getting free P&G sims.
Get your phone unlocked free before you leave O2 if you are pay monthly. Link in my signature.
on 29-07-2014 13:00
on 29-07-2014 13:00
on 29-07-2014 13:02
on 29-07-2014 13:02
on 29-07-2014 13:07
on 29-07-2014 13:07
More and more reports comimg these days about O2 connection issues from all over the country. If your local masts are showing as ok and others in your area are having no problems on O2 it may be worth getting the phone checked out by Apple.
Otherwise, as you say, try some other networks for coverage by getting free P&G sims.
Get your phone unlocked free before you leave O2 if you are pay monthly. Link in my signature.
on 29-07-2014 17:49
Absolutely no point me adding anything. But one thing....what really gets me is the lack of acknowledgement that there are issues. My worst mobile experience ever.
on 29-07-2014 19:50
on 29-07-2014 19:50
on 05-08-2014 07:55
Two weeks on, no response regarding the unlock code - still they do give themselves 28 days...demonstrates the priority given to existing customers with issues - though its probably quicker than trying to get through to customer services from a landline...
on 05-08-2014 08:40
on 05-08-2014 08:40
on 08-08-2014 06:51
agree. it is the lack of acknowledgement that is so frustrating. If our service hasn't resumed by the end of my contract - which is a long time away, so there is time to redeem themselves, I shall certainly be leaving 02 after years and years with them to find another provider. And I cannot be alone in feeling this way.
on 08-08-2014 07:04
on 08-08-2014 07:04