Solved: gross company

Anonymous · ‎22-04-2016

i have benn lied by o2 staff in 2 weeks for more than 20 times as in one after another
poor customer service
staff is into blame game n lyin for anythin to have a sale
link crashes on website
overcharged twice by making peopl fool bcz of the trust
staff abusin each other on their backs
system is corrupted n u dont have ur own info in their system as they l trat u fine till the moment u pay its an actual extortion of money n then you are trapped cz of direct debit n
mannerless managers
worst xperience ever

MI5 · ‎22-04-2016

Complaints link here mate http://www.o2.co.uk/how-to-complain
You aren't talking to o2 here as this is a customer forum.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

MI5 · ‎22-04-2016

Complaints link here mate http://www.o2.co.uk/how-to-complain
You aren't talking to o2 here as this is a customer forum.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Beenherebefore · ‎22-04-2016

@Anonymous wrote:
worst xperience ever

I knw wt u mn

"My life is a facsimile of a sham"

Toby · ‎22-04-2016

Hi @Anonymous,

I'm Toby, the O2 Community Head, please feel free to send me a private message and we can chat about your issues if you'd like. Welcome!

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Anonymous · ‎22-04-2016

I assume that you've tried to upgrade or take out a new contract & it hasn't gone smoothly