customer service

[Cairdeas]

Just a quick shout out to Dan on CS..who helped me to unlock my uncle's phone. What a lovely guy! Thank you  ❤️ x

[PhoneChanger]

Always good to hear some good feedback instead of the usual bad mouthing of CS. Nice one Dan! 🙂

[jonsie]

Well done Dan. We seem to be getting quite a few good experiences lately

[Cleoriff]

Good to hear @Cairdeas Was this today? I expect @Toby will feed this back to Dan. Thanks for posting

[Cairdeas]

Yes @Cleoriff..restored my faith in CS  x

[Anonymous]

yes, good to hear some positive posting about CS

way to go Dan ... & ... as @Cleoriff has said above ^^^ ^^^ ^^^ let's hope it can be fed back to the appropriate person / team

[Bambino]

I don't want to rain on everyone's parade, and I'm not denegrating the good service that @Cairdeas had, but why do we get so excited when we get good customer service? I'm also not saying that this is specific to O2, but good customer service is something we should have all the time. It really is something that should be the rule, not the exception.

[MI5]

Totally agree.

[jonsie]

Without a doubt but we normally only see complaints on here so it just brings a little perspective to it. If this is fed back to individuals and everyone gives that little bit extra to get a mention on the community it can only be a good thing.

[Anonymous]

Great to hear your experience @Cairdeas ! If you want I can pass this on for you. Send me a Private Message with your details please, that way we can find the correct Dan. Cheers!