Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
I did ask about the above; not rec my text msg's , in the end I phoned our nearest O2 shop; the guy was really helpful ; I did a reset on my phone resetting has solved the problem but messages are still slow to come in on some occasions (maybe the we...
Hi there,I'm trying to block my international outgoing calls, Please let me know the procedure to block numbers. Thanks
Not everybody cares to make sure you are not paying more if forced to move to a newer product:https://www.macrumors.com/2023/10/11/t-mobile-plan-migration/I guess people should be thankful for small mercies
I had an issue with my account which consisted that one of the emplyees logged my gmail with a password in the o2 app that I didn’t know, so after i had my sim card and I wanted to change my password I couldn’t do it, and only costumer service would ...
This does not appeal to me, but it is an opportunity which some O2 customers might decide to take advantage of :- Virgin Media O2 Customers Get Early Access to TEKKEN 8 Closed Beta Codes - ISPreview UKhttps://www.ispreview.co.uk/index.php/2023/10/vir...
I am currently on a monthly rolling plan, what charges will I incur when using my phone in the USA and what bolt on could I purchase? Thanks
I have never had an O2 account and a fraudster took out two contracts in my name. The thing is, I had reported it to Action Fraud, and gave O2 both Action fraud numbers for both fraudulent O2 accounts taken out in my name, Equifax has also contacted ...
Can i use my data in canada?
Hi all, I've just slid over to O2 recently.I've noticed some basic issues and mistakes so just mentioning here so they maybe can be picked up and addressed. Not urgent, I don't need support on this. O2 emails:There are some mistakes.The "Get Ready. Y...
Hi there, I'm not very happy.I've spoken to 2 people, last hung up on me, neither understood what I was trying to accomplish. I tried calling a 3rd time and the call was terminated when I got to 2 in the queue.I'm with Virgin and get my O2 sim via th...
