Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
On a pay-monthly tariff I was transferred from Virgin mobile in September 2023. O2 commenced taking monthly direct debits. However, due to SIM card and passing security issues I had no service from the date of the change. I was working abroad a lot a...
I've been having issues with my bill since I first signed up for O2 back in June. When I initially signed up I was told it would be £6.40 for one number and £8 for other as I would receive 20% off for having a second contract on my account. In terms ...
Is there a chat line?
Well, it is a small world after all: https://archive.ph/4LE0v "Virgin Media O2 (VMO2) has revived takeover talks with TalkTalk as the struggling broadband provider faces a looming cash crunch.Executives at the two companies have held discussions over...
Ok in simple English. I have had Contracts with O 2 since my phone was a brick with the same number. I have an i phone 14 with a contract sim only deal which is upgradable. I wish to keep this number. Having read about dual e sims both on O2 and www....
How can I make payment from a region where no online banking is available?
Called O2 to address an issue with Santander OTP's not coming through to my son's pay at you go number. Look online, it's a common issue..shouldn't be that tricky right? If only I could speak to the right department. I've been passed through five dif...
Having been on a 2 hour call to o2 regarding a query and to change bank account details, I have now received a text telling me that they are sorry I’m leaving, and I’ll be disconnected later today. Needless to say I’m back on the phone and chat tryin...
I am an O2 customer and am trying to contact O2 as I am abroad.The virtual assistant was entirely useless, in fact closed down the chat !! Admittedly its day time where I am; nighttime in UK. Which is why i need an email address to let O2 know that m...
please unblock pages plus 18 my year 01/1992
