Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Hi, I just wanted to know if anyone else has experienced issues with O2 Switch Up? Today I went to my local O2 store to conduct a ‘Switch Up’ to the iPhone 15 Pro and when I sat down with the colleague, we went through the process on screen, checked ...
Mobile coverage that’s out of this world: Virgin Media O2 looks to Space to boost signal in rural areas - Virgin Media O2https://news.virginmediao2.co.uk/mobile-coverage-thats-out-of-this-world-virgin-media-o2-looks-to-space-to-boost-signal-in-rural-...
I have just upgraded to an iPhone 15 Max Pro. This is for an urgent I have this week going to several European countries. I chose to go with O2 as they claimed if I order before midnight on Sat. I could click and collect the following day. Ideal. But...
your service is a disgrace. have been on the phone for half an hour. you have bounced me back and forth with different advisors only eventually for you to drop the call on me. none of whom have briefed each other on the ongoing issue of you selling m...
I would like to pass mine and my partners thanks on to Claire at the Chesterfield store. She was professional throughout and supported us in upgrading but also took the time to help us figure out which phones would be best suited for us. Thank you Cl...
I've not found a website before that prevents you using your wallet app to complete a payment. The O2 pay by credit card has a field for your credit card numbers shown with hyphens in it incidentally (which it then doesn't want you to enter anyway!) ...
Is anyone else getting constant pop ups on the forum, such as this No matter which browser or OS i use they pop up every few minutes... How can I kill the damn things...
Scam caller had to many details,must be an inside job
Good afternoon, I'm after some advice, my father-in-law had a missed call from a number that turned out to be in Tunisia, he tried to return the call, it rang twice before he hung up. His bill has arrived and he has an international call that states ...
I'm travelling to Spain in a few week and am thinking about changing from a PAYG to a 24 month contract as I was informed it would be better for making and receiving calls due to no 4G calling with PAYG while roaming.Are there any other benefits to h...
