General Discussions & Feedback

Community platform bugs, issues and suggestions

Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...

Guide Updates

GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...

O2 Customer Service/Live Chat positive feedback archive!

Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...

Priority winners text

I received a text message from O2 saying that I was a winner of a priority competition, and to email some details to the following email address o2priority@promowinners.com The only thing is when I go on the Priority app it says that I’m not a winner...

Interesting Forum Setup

I joined O2 when O2 first started.. I've been a customer for that long. Never used the forums tho, today I got a scam message and thought I'd check it out, turns out it was a scam message, so thought I'd update the forum that I'd gotten the scam toda...

The best smartphone snapper

What is the best android smartphone camera?.True to life colour pictures.Black's are black and whites are white.No distortion.Crystal clear images taken in low to bright light and night time.

O2 Boostbox - would you reccommend?

HelloPreviously I had a Vodafone SureSignal which was great but then we heard that they were going to be withdrawn. I'm now with O2 on a dual SIM phone in a poor reception area, so my options are to get an amplifier or a Boostbox (I've got good broad...

Clipboard protection under Android 12

Hi. Just a small matter to discuss about device security. The clipboard is an area of an operating system which stores data copied for quick retrieval. Applications can access this information alas sometimes they may do this without your knowledge. F...

New customer

I've not been with O2 for 24hr and I am already fed up with it. They sent me an email asking if I was happy but guess what the link to click here didn't work so I emailed them a reply via their message and I got that returned, not that the email O2 s...

Awful service all around.

I have had awful network coverage for years. They lie to you and do nothing. My complaints are ignored. I pay for airtime for my watch but it doesn't work. They ignore my requests for documentation. I won't be paying them another penny.

Calling +443448090202

Thank u for helping I got locked in my o2 account it took 5 minitues to reset thank u for whoever answers my calls‌ thanks

Crap customer service

Why cant 02 customer service appreciate 02 loyalty

Vigin to Transition Customers off Vodafone on to O2

Just to say that as from this week Virgin are transitioning customers away from Vodafone and on to O2.At present all new connections and replacement SIM cards will be O2 based. No ETA for completion but been informed some time before the end of the y...