Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
So just upgraded my SIM only monthly contract and got more data for lower monthly cost. Can't ask for more than that! Admittedly I did go from a 12 month contract to a 24 month contract.
Iphone XR / Iphone SE or Iphone 11?
Serious question here.How do O2 justify the huge differences in cost for the same airtime plan?Looking through the site for an upgrade today and for my airtime plan I chose the following for any phone I looked at.£0 upfront24 months5GB dataThe price ...
Since May 2022 mast at CA10 3LU has had problems.Engineer's waiting to fix mast, but having to wait while dispute with landlord who owns the land where the mast is situated is resolved COME ON 02 GET IT SORTED
I've known for a while that the maximum time you can set your phone to ring for before it goes to Voicemail is 30 seconds, but Which says "...most providers set a cap at 30 seconds.". I wondered if anyone knows a) whether this is really a provider im...
Hi, I have recently moved from a Vodafone contract to O2 PAYG. I have noticed that internet speeds on O2 appear to be quite slow considering how good the coverage is in the area. Colleagues in my office who are on the same model of iPhone with O2 con...
I have a Nokia 2.4 Android smartphone. I purchased it in January 2021 from Argos online. It's really good and it came with Android 10. It has Android One which provides regular updates and I receive monthly security updates which I should get for at ...
Not sure if this is the right board but here goes.After donkeys years of suffering a dirty big O2 'NOT Spot' in Cardiff Bay I took a drive up there this morning to be greeted with this...Absolutely fantastic news and it looks like O2 are dealing with...
My wife and I have received a bill, albeit small, for a few Mb’s for roaming in Dubai, yet our data was switched off from the moment we left UK until we returned? We know our phones so not tech biffs! Anyone else had this? We are new to O2 so tbh fee...
All other providers bar O2 support text with wi fi calling .Just wasted 30 minutes for someone to answer the phone. Very poor signal here at home. Texts from my bank don't get through with the OTP so no banking. O2 said it was because my phone was li...
