Hey everyone, This topic is a place where we will keep the community updated about the status of any issues or bugs affecting the community platform that we are aware of and have reported. We will keep an up to date tracker of what the issue is, when...
GUIDE UPDATESRecent discussions HERE about locking guides a week or so after they were posted, resulted in an agreement to have a section where all of us could ask for a guide to be updated if we felt it necessary. So I'll start it off. The first gui...
Hey everyone, Whilst the O2 Community is a place where members can come to ask for help and raise legitimate complaints we also see a large number of posts where Customer Services, Live Chat or an O2 store has done such a good job that people take th...
Looking for an upgrade. Which mobile has good signal for calls. I have a Samsung Galaxy A33 5G. When calling someone it has bad signal.
latest email says O2 has stopped collecting from my old Direct Debit and set up a new one to replace it? anyone else had this?
Morning everyoneI am in the middle of switching from virgin to O2 on the volt package and had questions about porting my number over and saw a post saying quickest way of contacting o2 was social media so went in twitter followed o2 and sent them a d...
Hello, Any possibility of an optional 2 step verification option for when I log into my My 02 account. I know there is a code that is sent to the phone when I access my account details in My02, but a 2 step verification option for logging into the ac...
I have now been using 02 internet in a new location for around 8 months now and it is frankly terrible. I’m currently going through things with the ombudsman as they can’t keep getting away with not providing a signal before anyone says they don’t qu...
Just had a very pushy agent of yours calling me. If it happens again I will start thinking about going to another provider.
Hi stayed in all day today because I'm getting a delivery and had to accept it personally but no delivery 02 said its on its way and to wait in .but no delivery. Went to the delivery company with the tracking information but said details incorrect. F...
Within a week of being with 02 and within a day or two speaking to 3 staff from 02 Customer Service I receive what I can only assume is a scam text. I've had the same mobile phone number for years and never had a single scam message. Anyone else had ...
I want to report a sales call from someone who said they were from O2 and wanted to offer me 30% off my bill. I asked them to prove they were from O2 so they said they would send me two O2 txt messages which they did. The first message was an O2 secu...
When are o2 going to add more extras? Priority is decent but it’s time to add more extras.
