Worst Cust service

[Anonymous]

2 days and u can't get thru to any dept at all

[Anonymous]

    Its really really bad it takes around 20 min to get to talk to some one & when you do there having problems with there system, i ordered a new phone what took around another 20 min! talking to a person, then i had to reply to a email & fill more forms out then that night i received a txt saying phone NOT in stock & i would have to wait another 3 weeks! & the live chat never works! Really bad 02.

[Cleoriff]

Sadly O2 CS are being inundated with calls from people wanting their iPhones...its a really bad time for anyone to try and get through for anything at the moment...:smileysad:

[Anonymous]

Cust service no better today either - call and you get can't take calls chat and it does not click thru - what's going on!?

[jonsie]

When the lines are very busy (it's iPhone launch and everyone is asking where their phone is) they ask you to use webchat.

[Cleoriff]

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@jonsie wrote:

When the lines are very busy (it's iPhone launch and everyone is asking where their phone is) they ask you to use webchat.

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Add to that...it is just before the weekend and panic will be setting if they haven't got their phone Frustrating times for anyone else sadly...