cancel
Showing results for 
Search instead for 
Did you mean: 

What information do you expect re call charges on the o2 website?

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

After several threads on the community I thought I would pose this question

My understanding is all communication providers must publish all tariff details and call costs. GC10 ofcom. Print / website.

 

But it looks like several people (including me) are having problems accesing accurate information on the phone or online.

Yes we have the standard 01 02 03 etc and special numbers and the international pages but why not just have 1 page that lists all call costs i.e. a pdf for download. (may need 3 for Payg., Pay monthly and Business) (bt and plusnet do for example)

 

At present I have highlighted, that there is no where on the o2 website to find outgoing international calls for business customers and in a thread today consumers / payg / business cannot find out calls to satelite phones (i.e. Cruise ships)

 

Any more examples you have found add below so hopefully we can complie a list for o2 to assist them in generating the relavant info to comply with GC10

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 1 of 2
1,426 Views
1 REPLY 1

Bambino
Level 84: Resplendent
  • 23047 Posts
  • 1025 Topics
  • 3674 Solutions
Registered:
Message 2 of 2
1,402 Views