Warning ...Check your My O2!

[Cleoriff]

This has been mentioned in another thread but deserves a section of its own I think. @MI5 and myself have noticed a changed to Contact Preferences. Initially I had opted out of Marketing info....today we noticed there is a new layout for the page and suddenly mine have been turned on...Advise everyone to check. Mine looks like this...(or did as I have now turned off everything except Priority) @Toby is currently checking when these changes took place..

[Poppysmum]

Thank you its sorted now

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@gmarkj wrote:
If it is the page I think it is, on the website log into my o2, click on your device/number, then at the top look for the "more" and an arrow which shows contact preferences.
not sure about for the app...

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[Cleoriff]

Apologies, I am late back to this party @Poppysmum The picture I showed was taken directly from my PC when I accessed My O2. I then checked my mobile and it was showing the same. I manually turned them all off except Priority which I AM interested in getting info about.

Just to add  to answer @PhoneDoc. I run one mobile. I bought it sim free unlocked 2 years ago. I have been on a sim only contract FROM O2 directly for the past two years. ..I have frequently helped members, new to the forum, showing them, (via Screenshot or Snip) where to find marketing preferences. Last time I checked 3-4 weeks ago, nothing had changed....today it had.....for many of us.

It is an error down to O2, of that I have no doubt at all..

[Poppysmum]

Hiya Cleoriff

I have sorted it now thank you .

Always someone about to help me

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Cleoriff wrote:

Apologies, I am late back to this party @Poppysmum The picture I showed was taken directly from my PC when I accessed My O2. I then checked my mobile and it was showing the same. I manually turned them all off except Priority which I AM interested in getting info about.

Just to add  to answer @PhoneDoc. I run one mobile. I bought it sim free unlocked 2 years ago. I have been on a sim only contract FROM O2 directly for the past two years. ..I have frequently helped members, new to the forum, showing them, (via Screenshot or Snip) where to find marketing preferences. Last time I checked 3-4 weeks ago, nothing had changed....today it had.....for many of us.

It is an error down to O2, of that I have no doubt at all..

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[Cleoriff]

Good to hear @Poppysmum

[Charlieboyoo]

Thanks I sorted mine out.I noticed when I contacted o2 about an upgrade that the phone service has changed.the menus sound all different now.

[MI5]

I've just ignored and blocked yet another spam call from 08009524852

[jonsie]

Had none today but I've blocked 3-4 already.

[Anonymous]

Checked mine it's seems ok nothing changed in my conct preferences but thanks for the heads up

[Beenherebefore]

Weird......there doesn't seem to be any common factor.

[Cleoriff]

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@jonsie wrote:

Had none today but I've blocked 3-4 already.

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'Plugged the leak'?