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Unable to use online chat with Safari 9

bigkahuna
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Online chat was arduous experience today as:

 

  • Chat window when first opened does not show all of text so you have to resize it
  • When you resize there are no scrollbars or wrapping of text so no matter how size you make dialog you still cannot see text
  • When you resize you lose the text box for your text
  • You can only see text box when you collapse dialog to smallest height, then the text box reappears
  • When you receive messages from the advisor if you have too many responses then the latest ones dissapear. There are no scrollbars so you can only see them by cursor keys which randomly work or doesn't 

So during my chat, I had to constantly resize window to add my response and then resize to see the advisor responses.   The UX was shocking to say the least. 

 

 

Browser details are:

 

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_3) AppleWebKit/601.4.4 (KHTML, like Gecko) Version/9.0.3 Safari/601.4.4

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Anonymous
Not applicable

@Toby one for you ask the tech team

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MI5
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@Anonymous wrote:

@Toby one for you ask the tech team


I agree - another for the list of website issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
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MI5
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@jonsie wrote:

Sperms like the same coding issue as with the community. ..


You really do need to avoid that at all costs LOL

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Bambino
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Ah, good old predictive text.LOL

I DO NOT WORK FOR O2



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jonsie
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Anonymous
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Spit take 

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MI5
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It's a jonsie classic wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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