Solved: Re: Top up mistake

Anonymous · ‎24-10-2016

I toped up today and i accidently entered the wrong ammount... what can i do ?

MI5 · ‎24-10-2016

Give CS a call on 4445 in the morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

MI5 · ‎24-10-2016

Give CS a call on 4445 in the morning.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎24-10-2016

I doubt they will do anything about it. I once topped up my sons phone for £10 more than I intended. Payment had been taken and they would not change it...

Veritas Numquam Perit

jonsie · ‎25-10-2016

It's down to customer error I'm afraid, they won't refund you.

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