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Signal Boxes

Curr946
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So my mate out in the sticks struggle to get any signal with any of the networks, but O2 was the best, I use that term in jest. He was always dropping calls etc so went looking for a signal box, as the tugo app didn't work in pay and go, is he would be ok but his wife and son wasn't.

 

He is just off the phone with EE and they have signed him up on a 12 month sim only and posting him out a signal box. He is also being second two pay and go sims for his wife and son.

 

that's three lines O2 has lost because they don't do a signal box. I mean they aren't exactly expensive and he said he would have paid to get one.

 

any reason why o2 don't just move with the times and offer these?

Current Phone: Sony Xperia XZ Premium
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MI5
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But Tu doesn't rely solely on wifi - you can use another networks data too, so it's not the same thing.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Curr946
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True, but not having to install apps etc is a bonus and sorts a lot of issues in terms of short code issues etc. Plus, tu go hasn't had a great rep. Also, you have to open that app to place calls etc. Either way, it's good that each network has its own ideas but even the windows phones have the WiFi call built in now.
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jonsie
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For the uninitiated, TU works with no problems at all on Android. It has saved me hundreds of pounds here and hopefully it will continue to do so. ..

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jonsie
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Bottom line is if you want VOIP then o2 is not the network for you. O2 have invested a lot of money in this app so VOIP is not on their agenda...at the moment.

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MI5
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Wifi calling is quite primitive compared to the potential of Tu, so I see no reason for o2 to change what they're doing.
Sure, keep improving Tu, esp for iOS users but other than that, no changes needed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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@MI5 wrote:
Wifi calling is quite primitive compared to the potential of Tu, so I see no reason for o2 to change what they're doing.
Sure, keep improving Tu, esp for iOS users but other than that, no changes needed.

The last update does such? ....

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MI5
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We don't seem to be getting so many complaints these days so maybe it is helping - Must try it on wife's phone again now and see how it goes.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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I just wonder how they test these updates? I was charged £2.00 for messages via TU but happily refunded by complaints chat.....

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MI5
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They don't - we do wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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I still take exception to the poster who said TU works like a signal box. Totally incorrect.

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