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Level 2: Apprentice
Posts: 24
Registered: ‎05-04-2008

Sending texts to Australia

My friend has gone out to Australia and has got a Vodafone Australia sim card. The only problem is that she's not getting any texts from people on O2 here - she can text me (I'm on O2) and receive texts from Orange UK, just not receive from O2 UK.

Has anyone else had this problem? And what can she do about it?
Posts: 36,723
Topics: 293
Solutions: 2,318
Registered: ‎04-01-2009

Sending texts to Australia

My son regularly texts an Australian mobile in Melbourne.Are you using the country code which I believe is +61 ? Robot Indifferent


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Level 2: Apprentice
Posts: 24
Registered: ‎05-04-2008

Sending texts to Australia

Yeah. In fact I'm replying to the texts I'm receiving from her. The number starts +61451... I have tried sending a fresh text (i.e. not just hitting reply) but no joy.

Do you know what network he's texting to?
Level 2: Apprentice
Posts: 24
Registered: ‎05-04-2008

Sending texts to Australia

Just spoke to O2 and apparently it's because it's a new number range on Voda so it's just waiting to be added onto the network and should be done in the next few days.

Thanks O2 Smiley Very Happy I thought I was going to be completely stuck.
Level 2: Apprentice
Posts: 12
Registered: ‎13-12-2012

Re: Sending texts to Australia

Nothing to do with O2 they say. There are hundreds of us trying to text Australia on O2 and they arn't getting thru. Wat you need to do as per advice of O2 agents is go buy another provider simply for texting Oz, I'm now with EE for texting Oz. That crock about your sim, they'll try anything to avoid accepting fault. The fact your friend or family are on voda, suggests it's O2's problem as the rest of us are trying to contact Optus. Shame on you O2.
Posts: 13,396
Topics: 222
Kudos: 960
Solutions: 1,018
Registered: ‎13-08-2008

Re: Sending texts to Australia

why dig up a 3 year old post

 

If you have an issue then follow o2 complaints procedure here http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

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