Roaming on the Thuraya satellite network - call charges?

[GuyC]

Hi,

Can anyone tell me where I can now find a list of call charges when roaming on the Thuraya satellite network using a O2 (business) SIM in the satellite phone?

The charges used to listed on the O2 business website, Thuraya was simply listed as another country in the drop down tab, but since the website was updated, all mention of Thuraya has vanished..

I have called customer services but they say it doesn't exist!

Thanks

Guy

[MI5]

I can only find Thuraya costs https://www.thurayarecharge.com/Cost-of-calls-from-my-Thuraya-satellite-phone/

[Jeevster]

Treat it as roaming as rest of the world....  The rest of the world roaming charges are applied to satellite and ship to shore services 

[jonsie]

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@Jeevster wrote:

Treat it as roaming as rest of the world....  The rest of the world roaming charges are applied to satellite and ship to shore services 

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And thus expensive. 

[GuyC]

Thanks for your comments

Expensive is OK, I just want to know for sure how much I'm going to be charged before I start using it regularly.

O2 has an active roaming agreement with Thuraya - this is certain as I made test calls today both outgoing and incoming using my O2 sim card in the Thuraya phone (and it works perfectly).

Quite why O2 are keeping this a secret from customers is a mystery to me...

[GuyC]

Think I have finally found the answer..

http://travelabroad.o2-uktech.com/coverage.php

And select Thuraya from the drop down box.

O2 staff don't seem to know that this exists, and it doesn't come up if you search Thuraya on the O2 website for some reason?

[jonsie]

Seem reasonable costs but it's crazy that customer service seem oblivious to the website. It doesn't look an official page in honesty so I hope tariffs are current.

[Cleoriff]

Well done for your perseverance @GuyC. As you say it's a damn good job you found the answer as O2 hadn't any idea..:smileywink:

[GuyC]

As jonsie says, seems to be a very old and out of date part of the O2 website...

What I find most strange is how they can have a current and active roaming agreement, yet staff (including someone who said they had worked for 10 years in the networks department) know absolutely nothing about it and can't access any information about it either!

[Anonymous]

hey guys,

The satellite network service does exist. You can find more information here.

As soon as I find more information I will share it here

M