Solved: Re: REPEATED MESSAGES - Page 2

Anonymous · ‎24-01-2015

WHY AM I RECEIVING MESSAGES UP TO NINE TIMES AND 12 HOURS AFTER THEY HAVE BEEN SENT. WHY DOES MY PHONE KEEP SEMNDING THE SAME MESSAGE OVER AND OVER AGAIN!!

Anonymous · ‎25-01-2015

I don't want to go too much off topic from the op's original query.

Please don't think I'm being rude @Anonymous

MI5 · ‎25-01-2015

@Anonymous wrote:
right...do you mean the ones people were talking about a while back, where they could access you messages, phone book,calls...etc ? How does that work? Sorry not a "virus" expert...

Maybe start a new thread @Anonymous so that we could get better input ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-01-2015

well we are not...you never know what happened to his phone. We are assuming the problem is a fault but it can be cause by something else , like this.

because I don't know much about that's why I ask but never mind, if you cant elaborate that's ok thanks I'll ask one of our "techs". @viridis ? @MI5

Anonymous · ‎25-01-2015

Hi ,

I am having the same trouble with texts keeping being sent, so is my cousin

trouble is it says text not sent & goes to outbox & unless you delete the text , you are being charged for it.

I contacted online help & was told 02 know about this & engineers are trying to resolve the issue..I was also

told this was only in our area ( Fife)/

I checked the live network & it had nothing about it , this has been happening to us since 22/1

Anonymous · ‎25-01-2015

@Anonymous wrote:
Hi ,
I am having the same trouble with texts keeping being sent, so is my cousin
trouble is it says text not sent & goes to outbox & unless you delete the text , you are being charged for it.
I contacted online help & was told 02 know about this & engineers are trying to resolve the issue..I was also
told this was only in our area ( Fife)/

I checked the live network & it had nothing about it , this has been happening to us since 22/1

Good to know the bit I have emphasised in Red above@Anonymous Thank you for posting - perhaps you would report back when problem is resolved?

PS and by the way - welcome to the O2 Community. We all hope you find the forum interesting and helpful.

MI5 · ‎25-01-2015

It's 99% a network issue as users on the giffgaff forum are reporting the same issues this weekend.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎25-01-2015

@MI5 wrote:
It's 99% a network issue as users on the giffgaff forum are reporting the same issues this weekend.

Thanks @MI5 Always good to know that a problem is a network issue rather than something wrong with one's own phone ot its settings. I have experienced the repeated message syndrome a couple of times in the past but it was usually "cleared up" quite quickly. .

jonsie · ‎25-01-2015

@Anonymous wrote:
@MI5 wrote:
It's 99% a network issue as users on the giffgaff forum are reporting the same issues this weekend.
I have experienced the repeated message syndrome a couple of times in the past but it was usually "cleared up" quite quickly. .

There's a joke in there somewhere......😁

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎25-01-2015

@jonsie wrote:
@Anonymous wrote:
@MI5 wrote:
It's 99% a network issue as users on the giffgaff forum are reporting the same issues this weekend.
I have experienced the repeated message syndrome a couple of times in the past but it was usually "cleared up" quite quickly. .
There's a joke in there somewhere......😁

Think I probably asked for that!

Anonymous · ‎25-01-2015

Hi @Anonymous

You should ring customer services and report this,so that they are aware.

202 for contract/4445 for pay and go