Oneplus 3

[Anonymous]

Went to an o2 shop the other day asking if they had any Oneplus 3's in stock and the guy who approached me said they actually had one left, I thought great that was lucky and I asked if I bought it outright would it be locked to o2 (bearing in mind Oneplus 3 confirmed in a Reddit AMA it would be unlocked to any network when bought through o2). To my surprise he said it would be locked to o2 but I wasn't buying it. So I then walked 5 minutes around the corner to another o2 shop to see if they would slip up and asked the same question "Do you have any Oneplus 3's in stock and the guy said the same thing "yes we actually have 1 left in stock". I then had a strange feeling of Déjà vu and asked if it would be locked again and he said yes it would be, but I chanced my luck and bought one with the cheapest pay as you go sim. I walked out of the shop and put my sim in and what a surprise my 3 network sim worked in it. O2 don't want you knowing they sell an unlocked phone and probably think no one would ever try to buy a locked phone and try their luck with out an on o2 sim in it and give bad retail seeking technique for telling you that they only have 1 left of the stock to get you over excited to buy it as quickly as possible? Also for anyone wondering it is still dual sim.

[MI5]

I actually think the poor knowledge of the product is down to lack of training more than anything else.

[Bambino]

@Anonymous Why would you buy the OnePlus 3 outright from O2 when it costs more than if you bought it direct from OnePlus?

[jonsie]

It must be very hard for O2 staff to keep up with the latest phones.....

[Cleoriff]

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@jonsie wrote:

It must be very hard for O2 staff to keep up with the latest phones.....

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They are obviously well trained with the response. 'it will lock to O2 when you insert the sim'... that they need training to actually state 'Yes the phone is unlocked'

[adamtemp64]

So with all the shortages, fires and non locked phones the 202 number must be red hot etc and live chat flooded, shame on the training info that must be being distributed is so poor for a communication company. 

So 3 new launches in a few weeks not handled well by customer services !!! (But the regulars here are so clued up )

[MI5]

We're always more clued up on here

[adamtemp64]

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@MI5 wrote:
We're always more clued up on here

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And elsewhere facebook twitter etc 

[Anonymous]

How you getting on with the new fone am on the fence about it

[MI5]

Just get it - what are you considering as options?