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O2, where is your 4G in South West England & Wales?

Anonymous
Not applicable

To date, 3rd September 2014, O2 still have NO 4G coverage in Wales, and only in villages surrounding Chippenham, Wiltshire in the South West of England. They've launched 4G in Bournemouth, but that's not exactly the "South West" like O2 are calling it. Bournemouth is the South/South Coast of England.

 

So, after a year of O2 4G being available, where is it? Big cities like Bristol, and Cardiff - the CAPITAL of Wales, still have NO 4G from O2. How much longer do they expect people to wait? Three have had 4G in Cardiff & Bristol since around February 2014, and EE have had 4G in Bristol & Cardiff since their network launched almost 2 years ago.

 

I was originally told last year by an O2 advisor that "4G would launch by the end of the year" (so by 31st December 2013). Someone else told me "March 2014", then it was "July 2014", then "we'll have it by September". It's now 3rd September. Where is it?

 

The thing is, 4G can't be coming anytime soon. I've searched for local council planning applications for new 4G masts. The local mast is on a street corner and looks like a streetlight. I've seen the new designs on the planning application - which was made in May, and there has been NO work on the mast whatsoever. Vodafone & O2 seem to be launching 4G together, and on Vodafone's coverage map, it says there will be no 4G upgrades in Bristol for at least the next 3 months.

 

Are we talking 2015 now? Or maybe even 2017 when O2 claim they'll have 98% coverage?

 

Are you there O2? If you are, where will you be launching 4G next? Networks such as Three have published a list of cities/towns, even villages, where they will launch 4G in 2014. Why can't you? Why are you keeping your customers in the dark about this?

 

O2 managed to set up a temporary 4G mast in Long Ashton, Bristol for the Bristol International Balloon Fiesta. That was really quick to set up! (and remove!) So what's going on?

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Anonymous
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It's new, used to only get around 5Mbps on 3G, if I was lucky. Realised at about 3pm that I had 4G signal, which lasted for only a couple of minutes. Then at about 4:30pm it came back and is still here, even when I restart my phone. Hopefully it's here to stay?

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Toby
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Hi James,

I'll check that out for you.
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Toby
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Hi guys,

4G is activated in a few cell-sites in Cardiff and the plan is to cover the entire city over the coming weeks.
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
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• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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Cleoriff
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Good news then Toby. Hopefully @Anonymous  doesn't travel far out of his current location wink

Veritas Numquam Perit

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MI5
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Aerial were correct after all then wink lol
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
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Now there is an innovation @MI5
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MI5
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@Anonymous wrote:
Now there is an innovation @MI5

No one more surprised than me, mate Smiley Very Happy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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Anonymous
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Currently connected to 4G at Heath High Level train station, Cardiff. 24.25 download; 5.24 upload.
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Cleoriff
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@Anonymous wrote:
Currently connected to 4G at Heath High Level train station, Cardiff. 24.25 download; 5.24 upload.

Best stay where you are then taff_2000. You have found the elusive 4G LOL

Veritas Numquam Perit

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