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O2, where is your 4G in South West England & Wales?

Anonymous
Not applicable

To date, 3rd September 2014, O2 still have NO 4G coverage in Wales, and only in villages surrounding Chippenham, Wiltshire in the South West of England. They've launched 4G in Bournemouth, but that's not exactly the "South West" like O2 are calling it. Bournemouth is the South/South Coast of England.

 

So, after a year of O2 4G being available, where is it? Big cities like Bristol, and Cardiff - the CAPITAL of Wales, still have NO 4G from O2. How much longer do they expect people to wait? Three have had 4G in Cardiff & Bristol since around February 2014, and EE have had 4G in Bristol & Cardiff since their network launched almost 2 years ago.

 

I was originally told last year by an O2 advisor that "4G would launch by the end of the year" (so by 31st December 2013). Someone else told me "March 2014", then it was "July 2014", then "we'll have it by September". It's now 3rd September. Where is it?

 

The thing is, 4G can't be coming anytime soon. I've searched for local council planning applications for new 4G masts. The local mast is on a street corner and looks like a streetlight. I've seen the new designs on the planning application - which was made in May, and there has been NO work on the mast whatsoever. Vodafone & O2 seem to be launching 4G together, and on Vodafone's coverage map, it says there will be no 4G upgrades in Bristol for at least the next 3 months.

 

Are we talking 2015 now? Or maybe even 2017 when O2 claim they'll have 98% coverage?

 

Are you there O2? If you are, where will you be launching 4G next? Networks such as Three have published a list of cities/towns, even villages, where they will launch 4G in 2014. Why can't you? Why are you keeping your customers in the dark about this?

 

O2 managed to set up a temporary 4G mast in Long Ashton, Bristol for the Bristol International Balloon Fiesta. That was really quick to set up! (and remove!) So what's going on?

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Anonymous
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I happened to see my iPhone connecting to 4G in north Cardiff this lunchtime. By the time I loaded up my speed test app, I was back on 3G.

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jonsie
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@Anonymous wrote:

I happened to see my iPhone connecting to 4G in north Cardiff this lunchtime. By the time I loaded up my speed test app, I was back on 3G.


You walked too fast....

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Anonymous
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Since these reports, I've been like a bird watcher, watching out for the Red Spotted Reed Warbler!
Message 43 of 105
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Anonymous
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Argh that would be the lesser spotted 4g signal. It is a rare breed and is almost non existent in the UK South of Bristol. Indeed there are huge swathes of the UK where there is no evidence of this creature.

Perhaps one day they will migrate to warmer climbs but for now it looks like their identities will remain a secret in the South West
Message 44 of 105
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Anonymous
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Spotted 4G signal briefly in Cardiff both yesterday and today on my Lumia 925 - both times around 11:50am. Hopefully, O2 won't be teasing us for much longer.......

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Cleoriff
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I was in Somerset (Brean Sands) over the weekend. Signal strength varied from nothing at all....to 3G if I crossed the road. Very frustrating. I shouldn't moan though. My friend who was with me, is on Vodaphone and her phone was virtually unusable all the time we were away...:smileysad:

Veritas Numquam Perit

Girl in a jacket
Message 46 of 105
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Anonymous
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Welcome to the South West @Cleoriff

This is what we have to put up with on a daily basis.
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Anonymous
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I'm in North Devon and i was on the verge of being admitted to an insane asylum due to lack of O2 signal. Now im on EE my madness is getting better!





 

Message 48 of 105
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Anonymous
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Had 4G in Cardiff all evening. Reaching speeds of 19Mbps

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Toby
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Hi James,

Has this changed from before, or is this new for you?

 

@Anonymous Have you managed to see any improvements?

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