Solved: O2 useless and unreliable - Page 2

Anonymous · ‎23-04-2015

So ordered my new htc m9 with a case the case never turned up after speaking to 5 online chats and going back to the shop twice nothing was resolved after 2 weeks 3 weeks later a phone case turned up the wrong colour and I already broke the screen! This is what the case was for as I work in the trade. Then going to the shop again asking what to do they sat me down and did an online chat with another O2 useless person telling me that they will get my phone sorted free postage and packaging. Well my phones still at home waiting for this parcel to turn up so I can send my phone off! O2 are crap! Biggest mistake I have done.

viridis · ‎23-04-2015

The mp will tell you all about ofcom and it's benefits to consumers.
Plus your mp will lie.

Anonymous · ‎23-04-2015

why is the bill hidden away - you should just click on the email and see the damn thing -

viridis · ‎23-04-2015

What bill?
Start a new topic please.

MI5 · ‎23-04-2015

http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)