O2 e mail contact closed.

[Anonymous]

Hi.

I'm not sure if people are aware of this.

I've just found out myself after sending an email to O2 and an advisory post from adamtemp64 (thank you)

The reply I received was ;

Hello,

Thanks for your email, but we have now shut down our email support
service.

Don't worry though, for instant help speak to us on Live Chat, where
we'll try to solve your issue straight away.

The link was https://www.o2.co.uk/apps/help/help

[Anonymous]

Yep get ready for an explosion of posts on the forum asking us to sort out their mistakes

[jonsie]

Guess I can remove the link in my signature now. Personally I find it disgraceful that such a large company cannot now be contacted via email. I didn't use it much but it was a big help when overseas with a seven hour time difference making a call incovenient/difficult.

[adamtemp64]

@jonsie agreed i made a comment a while back http://community.o2.co.uk/t5/Other-Products-Services/CONTACTING-02/m-p/643635#M11451 now we know why the link to webform removed

[Anonymous]

Agreed as well O2 are making a stupid decision doing this and you have to ask yourself why?