cancel
Showing results for 
Search instead for 
Did you mean: 

O2 customer details being leaked???

Anonymous
Not applicable

Hi,

I received the below email which is almost certainly a phishing attack, given the real email address it came from and the URL behind the "HERE" link. Did anyone else get this? It is scary that they got hold of my name, email address, phone number and even date of birth and now they want my password too.

From: noreply@o2mail.co.uk <test@sipav.org>
Date: 30 December 2014 8:23:39 pm GMT
To: "mr Xxxxx Xxxxx" <xxxxx@yahoo.co.uk>
Subject: mr Xxxxx Xxxxx - Your account for mobile number (07xxxxxxxxx) requires immediate attention - 30 Dec 2014

This e-mail was sent to xxxxx@yahoo.co.uk by O2.

Hello mr Xxxxx Xxxxx,
Your O2 account requires your immediate attention.
We can see that you've recently paid your monthly bill and we request that your information is validated before we can finalize your balance.

Please confirm that the information displayed below is correct:

Name: mr Xxxxx Xxxxx
Date of Birth: dd/MM/yyyy
Mobile Number: 07xxxxxxxxx
Current Plan: Pay Monthly mobile

You must now click here HERE (xxxxx) to verify your O2 account.
Please note, if you fail to validate your account with us your services may be suspended.
Regards
The O2 Team

Sorry, but we can't write back to you from this address, so please do not reply.

This email is sent from Telefonica UK Limited
Registered office: 260 Bath Road, Slough, Berkshire, SL1 4DX
Registered number: 1743099

Message 1 of 61
6,668 Views
60 REPLIES 60

Anonymous
Not applicable
I'm glad you found this thread. 😄

Perhaos use the phishing link and forward your copy of the email to Toby.

and Welcome to the forum.
Message 31 of 61
557 Views

Anonymous
Not applicable

Thanks for the welcome.

 

I did forward the email to phishing@o2.com and the SMS to O2 spam. How do I forward an email to Toby?

 

Oh, Happy New Year to everyone slight_smile

Message 32 of 61
550 Views

MI5
Level 94: Supreme
  • 143455 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Toby Click his name and go to send private message option.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 33 of 61
547 Views

Anonymous
Not applicable

Anonymous
Not applicable

Thanks. I couldn't see an option to attach a file, but remembered I deleted the email yesterday and also emptied my deleted items folder. There was no tracking on the email, as I get asked if I want to send a response.

Message 35 of 61
542 Views

Anonymous
Not applicable
You're Welcome.

Well as you can see your not alone with these types of emails purporting to be officially from the O2 Network.
Message 36 of 61
538 Views

MI5
Level 94: Supreme
  • 143455 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
O2 probably have enough info now anyway but we're still waiting for some feedback from them......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 37 of 61
536 Views

MI5
Level 94: Supreme
  • 143455 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Anonymous wrote:
Welcome.

And via @Toby

@Just in case you weren't aware, this goes to exactly the same page as clicking on the @ mentioned name does.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 38 of 61
534 Views

Cleoriff
Level 94: Supreme
  • 122384 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

And as I said...here we have someone else who did exactly as required by sending it on to the phishing site....I remain convinced there must be many more who are finding themselves in loads of trouble by signing up for contracts they dont want...or clicking on links that look genuine  slight_frown

Veritas Numquam Perit

Girl in a jacket
Message 39 of 61
530 Views

Anonymous
Not applicable

I got a similar email on 31 December and like you, it had my name, date of birth, phone number.  I am scrupulous about my security so just where did they get all this information?

Message 40 of 61
501 Views