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O2 Webmail

Anonymous
Not applicable

Can't believe that O2 have turned off the webmail service! Customer services have just told me this relates to a communication back in 2013 but can't show it to me. Yes I was one of those customers who moved over to Sky so told webmail would continue. Customer Services simply reading a set script but no help. How can I get a divert onto my account to a new email address. PLEASE HELP !!

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Bambino
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Another for @Toby

I DO NOT WORK FOR O2



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jonsie
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Apparently it hasn't been turned off? You need to call customer service and refer them to the threads on the community.

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Anonymous
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Can anyone suggest a good number to call Customer Services on. I have just been in a lengthy 'LIve Chat' with an o2 rep and they ended up giving me 2 telephone numbers to call. I have since tried them and they are both no longer available!

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Toby
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Hi guys,

I am talking to the rest of team currently to provide as much info as I can slight_smile

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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jonsie
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MI5
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@Anonymous wrote:

Can anyone suggest a good number to call Customer Services on. I have just been in a lengthy 'LIve Chat' with an o2 rep and they ended up giving me 2 telephone numbers to call. I have since tried them and they are both no longer available!


202 from your o2 contract phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 33
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Anonymous
Not applicable

That's where the problem is. I don't have an o2 contract phone and all the contact numbers refer to issues with your phone.

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jonsie
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Just choose the option for its about my account. It will give you the land line number to call. I can't look it up at the moment. ...

Message 9 of 33
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MI5
Level 94: Supreme
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0344 8090202
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 10 of 33
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