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O2 Travel

Anonymous
Not applicable
I was in southern Cyprus for 10 days and expected my O2 travel to kick in. Not so because according to O2 systems I was in Northern Cyprus. Instead of an extra £10.00 on my next bill I got a shock when I found out that my call charges when in Cyprus exceed £85.00. I raised this as a complaint and they are investigating. If I can't get this sorted I will be looking for another provider. Has anyone else experienced this?
Message 1 of 15
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Anonymous
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Good news, checked my account today and charges have reduced from £87 to £8, which is what I thought it would be. Thanks for all your comments, I knew I hadn't done anything wrong.
Message 11 of 15
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Anonymous
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...and also well done and thanks to O2 for dealing with this so quickly.
Message 12 of 15
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Cleoriff
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@Anonymous wrote:
Good news, checked my account today and charges have reduced from £87 to £8, which is what I thought it would be. Thanks for all your comments, I knew I hadn't done anything wrong.

That is good news @Anonymous  Well done. Thanks for updating your thread. It will help others in a similar situation

Veritas Numquam Perit

Girl in a jacket
Message 13 of 15
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Anonymous
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A good reasonable outcome @Anonymous . 😄
Message 14 of 15
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jonsie
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