Solved: O2 Sony Xperia Z1 bluetooth headphones promotion

Anonymous · ‎18-03-2014

Does anyone know how long it is taking for the Sony bluetooth headphones and Sony music unlimited passcodes for the Z1 promotion to be delivered after they have registered? Mine are taking ages to come 😞

adamtemp64 · ‎18-03-2014

http://www.o2.co.uk/termsandconditions/rewards/sony-xperia-z1-and-xperia-z1-compact-music-unlimited-... says up to 6 weeks when did you fill in the form ?

best contact from above t&c

Any queries regarding the delivery of either the Music Unlimited voucher or MDR-10RBT headphones please contact us on 01296 717955 or email us at: O2offer@sonypromotions.co.uk

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

adamtemp64 · ‎18-03-2014

http://www.o2.co.uk/termsandconditions/rewards/sony-xperia-z1-and-xperia-z1-compact-music-unlimited-... says up to 6 weeks when did you fill in the form ?

best contact from above t&c

Any queries regarding the delivery of either the Music Unlimited voucher or MDR-10RBT headphones please contact us on 01296 717955 or email us at: O2offer@sonypromotions.co.uk

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎18-03-2014

Hi,

Thanks for your reply. Yes I completed the form the same day I got my phone, (22nd Feb), but there was no email conformation or anything to say my claim had been received. It's not quite 6 weeks yet, but usually things don't actually take that long in reality.

adamtemp64 · ‎18-03-2014

best ring the number above to check all is ok .

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎18-03-2014

will do, thanks

Anonymous · ‎18-03-2014

Just called and mine are due to be sent out next week. All good.

adamtemp64 · ‎18-03-2014

Glad to help.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

gmarkj · ‎28-03-2014

I have just upgraded to the Z1 with the headphones offer.

When opening the box containing the phone, there is a leaflet explaining that I need to go to www.sonymobile.com/O2offer and complete the form.

When you enter the above address into your web browser, it re-directs you to the main website - www.sonymobile.com/gb

I have 2 questions - is the offer still running, and why does the website not work?

If the offer is not running, why is it still on the o2 website and why is it being promoted by their customer services team?

If I had known the offer was no longer valid, then I would have not upgraded with o2 but taken out a new contract with ee at a lower price!

I hope someone that can help gets back to me...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

Anonymous · ‎28-03-2014

Hi. Yes, mine have been delivered. Took 5 weeks. Ofcours the offer will still be on for you bud. Illegal to advertise otherwise. Must just have tech issues. Keep trying. There is also a phone number on the leaflet. Phone them if u still have probs. They are friendly and will help u.

Anonymous · ‎28-03-2014

The number is also on this post. Keep me posted on how you get on.