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Number transfer

Anonymous
Not applicable
Bought a new Nokia Z3 compact wanted my old number transferred to o2 went online to the o2 site clicked on the keep my number link it clearly says on there that if you apply for a number transfer before 5.30pm the number is transferred within 24 hours filled all my details submitted the form at 5.28pm on Thursday the 1st still waiting for number to be transferred phones o2 gives them my details tells them I filled in the keep my number form online they got no record of it now have to wait until Tuesday for it to be transferred what's the point of having a service online to make it easier if it doesn't work o2 SORT YOURSELVES OUT NOT HAPPY RANT OVER
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MI5
Level 94: Supreme
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Hopefully it will go through Tuesday OK for you now.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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